Skills & Competencies for Terminal Operations Supervisor

Terminal Operations Supervisor job profile

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JOB SUMMARY for Terminal Operations Supervisor

Supervises the operations of a storage/distribution terminal (bulk, package, or both) associated with a plant.

JOB RESPONSIBILITIES for Terminal Operations Supervisor

Coordinates loading, unloading, monitoring, and maintenance activities. Ensures delivery schedules are met and communicates changes or delays to shippers and customers. Implements all required safety policies, regulations, and procedures to ensure secure and safe operations. Prepares and reviews reports related to shipments and inventory.

Terminal Operations Supervisor SALARY RANGE

BASE 50%
$120,378
TOTAL 50%
$137,680
Job Level
M01
Job Code
SC16000520
Education/Degree
High School Diploma or Technical Certificate
Reports To
Head of a Unit/Department

Terminal Operations Supervisor Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Terminal Operations Supervisor skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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11 general skills or competencies (Job family competencies) for Terminal Operations Supervisor

1 Job Family Competencies – Operations Management
Proficiency Level -2
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Lists the operations guidelines established within the company management agreement.
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Level 2 Behaviors
(Light Experience)
Reports the daily operations metrics to provide management with the status of service issues.
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Level 3 Behaviors
(Moderate Experience)
Suggests improvement in the processes and works to improve quality, productivity, and efficiency.
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Level 4 Behaviors
(Extensive Experience)
Partners with the operations management team to ensure various plans are executed as designed.
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Level 5 Behaviors
(Mastery)
Promotes advanced tools, techniques, and methods to manage production processes and service delivery.
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2 Job Family Competencies – Safety Management
Proficiency Level -3
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Lists the basic functions and features of different safety management systems and tools.
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Level 2 Behaviors
(Light Experience)
Supports the implementation of the company's safety management programs and guidelines.
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Level 3 Behaviors
(Moderate Experience)
Takes corrective course of action to eliminate unsafe conditions in work areas.
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Level 4 Behaviors
(Extensive Experience)
Oversees all phases of workplace repair, installations, and renovations to ensure employees' safety.
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Level 5 Behaviors
(Mastery)
Oversees incident investigations to closely monitor and evaluate losses, injuries, or fatalities.
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3 Terminal Operations Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Terminal Operations Supervisor
Proficiency Level - 4
5 Competency for - Terminal Operations Supervisor
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Terminal Operations Supervisor

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -3
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Lists the typical processes of SOP development.
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Level 2 Behaviors
(Light Experience)
Participates in the implementation of new SOPs and enhancement of existing ones.
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Level 3 Behaviors
(Moderate Experience)
Modifies SOPs accordingly to reflect changes in our business practices and policies.
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Level 4 Behaviors
(Extensive Experience)
Optimizes the current SOP development and implementation processes.
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Level 5 Behaviors
(Mastery)
Leads cross-functional efforts to develop and implement SOPs across our organization.
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2 Core Competencies – Planning and Organizing
Proficiency Level -3
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Lists commonly used tools in workplace planning and organization.
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Level 2 Behaviors
(Light Experience)
Works with specific tools in prioritizing and allocating resources to ensure task accuracy.
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Level 3 Behaviors
(Moderate Experience)
Prepares schedules to plan, organize, and complete priorities promptly.
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Level 4 Behaviors
(Extensive Experience)
Sets short- and long-term objectives to organize team workload and improve efficiency.
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Level 5 Behaviors
(Mastery)
Leads the development of new techniques and strategies to drive effective planning and organization.
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3 Terminal Operations Supervisor - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Terminal Operations Supervisor
Proficiency Level - 4
5 Competency for - Terminal Operations Supervisor
Proficiency Level - 5

Summary of Terminal Operations Supervisor skills and competencies

There are 0 hard skills for Terminal Operations Supervisor.
11 general skills for Terminal Operations Supervisor, Operations Management, Safety Management, Safety Policies and Procedures, etc.
10 soft skills for Terminal Operations Supervisor, Standard Operating Procedures (SOP), Planning and Organizing, Coordination, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Terminal Operations Supervisor, he or she needs to be skilled in Standard Operating Procedures (SOP), be skilled in Planning and Organizing, and be proficient in Coordination.

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